Exploring the Stages of Organizational Maturity2017 OX Workshop

Angela Ford

Continuous Improvement Director – IIAT (Austin, TX)

As one underlying theme of the 2017 OX Workshop was the concept of Continuous Improvement, there couldn’t be a more fitting individual to head up one of the morning sessions than Angela Ford. As the Continuous Improvement Director for the Independent Insurance Agents of Texas, Angela brought with her more than 25 years of experience in the insurance industry. Angela spoke on business challenges and Exploring the Stages of Organizational Maturity.

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